Handyman questions, answered.
Pricing, scheduling, licensing and warranty for VOL Handyman — straight answers, no sales pitch.
Booking, pricing & warranty questions
How fast can you come out?
Most jobs are scheduled within 48 hours. Emergency and same-day slots are available — just flag it on the booking form.
Do you give estimates?
Yes. Submit a request with photos and we'll send a written ballpark within 24 hours. On-site quotes are free for projects over $400.
Are you licensed and insured?
Fully licensed (#10922) and insured up to $2M general liability. Certificates available on request.
What's your minimum?
1-hour minimum on hourly work, billed in 30-minute increments after that. Fixed-price jobs have no minimum.
Do you supply materials?
We can. Most customers prefer to buy fixtures (faucets, fans, TVs) themselves — we'll send a shopping list before the visit.
Do you offer a warranty?
Workmanship is guaranteed for 90 days. If something we installed fails in normal use, we come back at no charge.
What payment methods do you accept?
Cash, debit, credit card, and Interac e-Transfer. Commercial accounts can pay by cheque. All pricing is in Canadian dollars and payment is due on completion unless otherwise agreed.
Can I be there during the work?
Of course. Many customers just leave a key — your call.
What areas do you serve?
The Greater Toronto Area, York Region and Simcoe County — including Toronto, Vaughan, Richmond Hill, Markham, Newmarket, Aurora, King City, East Gwillimbury, Stouffville, Bradford, Innisfil, Barrie, Mississauga and Brampton. If your town isn't listed, call and ask.
How much does a handyman cost in the GTA?
Our hourly rate starts at $95 with a 1-hour minimum. Common fixed-price jobs start at $75 for furniture assembly, $99 for TV mounting, $120 for a faucet installation, $145 for a drywall patch and $165 for gutter cleaning. Every quote is confirmed in writing before work begins.
Do you charge for travel or call-out fees?
No separate call-out fee within our service area. Travel is built into the quoted price, so the number you approve is the number you pay.
Can I reschedule or cancel a booking?
Yes — call or email at least 24 hours before the appointment and we'll move it at no charge. There is no cancellation fee for jobs cancelled with reasonable notice.
The short version
| Detail | Answer |
|---|---|
| Licence number | #10922 |
| Liability insurance | $2M general liability |
| Workmanship warranty | 90 days |
| Typical lead time | Within 48 hours |
| Hourly rate | From $95/hr, 1-hour minimum |
| Free on-site quotes | Projects over $400 |
| Payment methods | Cash, Debit, Credit card, Interac e-Transfer, Cheque (commercial accounts) |
| Currency | Canadian dollars (CAD) |
| Hours | Open 7 days · 8am–8pm |
| Service area | Greater Toronto Area, York Region, Simcoe County |
Verify it yourself
Ontario homeowners can check contractor obligations and their own rights directly with the province and the relevant safety authorities:
- Consumer Protection Ontario — hiring a contractor
- Electrical Safety Authority (ESA) — when a licensed electrician is required
- Technical Standards and Safety Authority (TSSA) — fuel and gas work
- WSIB Ontario — coverage and clearance certificates
Gas, major electrical panel work and other licensed trades are referred to the appropriate certified contractor — we will tell you when a job needs one.
